Once your order is placed and payment or COD confirmation is received, our team begins quality-checking and packaging your watch within 24–48 hours. Each piece is carefully wrapped to ensure it reaches you safely and in perfect condition.

We deliver across Bangladesh. Orders within Dhaka typically arrive within 1–2 business days, while deliveries outside Dhaka take 2–4 business days, depending on courier availability in your area.

Shipping costs are calculated based on your delivery location and are shown clearly at checkout before you confirm your order. We occasionally run free shipping offers — check our homepage or Instagram for current promotions.

Once your order is shipped, you'll receive a tracking number via SMS or your registered contact details so you can follow your package's journey until it reaches your doorstep.

For Cash on Delivery orders, our team may call to confirm your order details before dispatch. This helps us reduce delivery failures and ensures your watch reaches the right hands safely.

While we partner with trusted courier services, delays can occasionally occur due to weather, location, or courier-side issues. If your package arrives damaged or doesn't arrive at all, contact us within 24 hours of the expected delivery date so we can resolve it quickly — including a replacement or refund where applicable.